Complaints & Feedback
We take every concern seriously. If something hasn't been right, we want to hear about it, and to put it right.
How to raise a complaint
You can raise a complaint or share feedback by contacting us on WhatsApp at +233 59 284 5818, by calling (+233) 59 284 5818, or by emailing info@preciousgiftadoption.org. Please give us as much detail as you can so we can look into it properly.
What to expect
- We will acknowledge your complaint and treat it with respect.
- We will look into it fairly and confidentially.
- We will explain our findings and any action we take.
Safeguarding concerns
If your concern is about the safety of a child, please tell us straight away. Urgent child-safety concerns are always prioritised, and if a child is in immediate danger you should also contact the relevant local authorities.
Our commitment
We are committed to listening, learning and improving. Your feedback, whether positive or critical, helps us serve children and families better.
Share your feedback: Contact us on WhatsApp at +233 59 284 5818, call (+233) 59 284 5818, or email info@preciousgiftadoption.org.